Powerful IT platform for small and medium businesses. 60+ modules allow turnkey automation of your business!
bpm-platform for automation of sales, service and marketing in medium and large businesses
A simple CRM with one of the best interfaces. This is an ideal suite for small/medium-sized service business
Modular ERP system with flexibilities for company’s workflows automation
Need help in choosing the right solution?
What are CRM systems?
What is the purpose of CRM systems?
Implementation of CRM-systems allows:
- create a single customer base;
- record information about all types of interactions with customers (deals, calls, transactions);
- supervise employees in the workplace;
- to report on significant performance indicators based on a single database.
The ultimate goal of CRM integration – automation of workflow, business processes, sales growth.
What types of CRM systems exist?
At the heart of the classification of CRM systems – the level of information processing and tasks to be solved. There are such types:
- operating rooms designed for front office employees. Functionality – automation of marketing, sales, customer services;
- analytical, designed to monitor the client base, track sales patterns;
- collaboration. They include communication channels for analyzing customer feedback (call center, website, email);
- CRM mixed type, representing a combination of the above.